2018 HQCA Patient Experience Awards Webcast

On June 1, 2018 from 12:00 p.m. to 1:00 p.m. MDT, the Health Quality Council of Alberta (HQCA) will hold a webcast to celebrate and provide an opportunity to learn more about our 2018 Patient Experience Award recipient initiatives. You will be able to watch the livestream of the webcast on the HQCA website here. 

Four initiatives were selected to receive the HQCA’s 2018 Patient Experience Award: 

• Alberta Conservative Kidney Management (CKM) Clinical Pathway, Alberta Kidney Council, Alberta Health Services (AHS)
• City Centre Team (CCT) Mobile Paramedic Program, Calgary Zone Community Paramedic Program (CPP), Alberta Health Services (AHS) Emergency Medical Services (EMS)
• End of Life Framework and Program, The Brenda Strafford Foundation
• Inner City Health and Wellness Program, Royal Alexandra Hospital, Edmonton 

You can read more about this year’s award recipients here. 

For the third year, the HQCA, in partnership with our Patient and Family Advisory Committee (PFAC), held the awards program to recognize and celebrate initiatives that improve the patient experience in accessing and receiving healthcare services. This year’s submissions once again highlight the focused and important work underway in Alberta to achieve this aim. 

Applications spanned all corners of the province and came from a wide variety of care settings. They reflected the diverse healthcare needs of Albertans, and many initiatives specifically considered how to improve the patient, resident, client and family experience for vulnerable populations. 

As part of this award, the winners will also receive funding to participate in a patient experience, quality, or patient safety education event. 

Please join us in congratulating this year’s 2018 HQCA Patient Experience Award recipients and we hope you can join us on June 1 for the webcast!